Testimonials

Custom Retention Solutions, Inc. (CRS, Inc.) promises to provide our client partners with creative solutions to help them engage, develop and retain a motivated workforce prepared to deliver exceptional customer, client and guest experiences.

Testimonials 1

I had the honor and privilege to partner with Morreen, Christin, and the team at CRS for over 20 years. They met every challenge I presented and always figured out a way to get the result we needed. I can’t recommend them highly enough for any of your employee related needs! They ROCK!

Mark Simpson
Former Vice President of Legendary People, Texas Roadhouse

Testimonials 2

I have had the pleasure of working with Morreen, Christin and the team at CRS for almost ten years on a variety of projects and am always impressed with their professionalism, partnership, and patience (I feel sometimes my asks hover on the border of being high maintenance 😀). The team is clearly passionate about equipping organizations with insights that can enable them to learn, grow and thrive and will also not shy away from providing the “hard truth” when needed. I am thankful to have CRS as a trusted partner!

Stephanie Edwards
Talent Consulting, Chick-fil-A

Testimonials 3

The CRS team was engaging in working with us to determine exactly the feedback we were looking for, understanding our company culture and identifying the best approaches to gathering feedback. The questions they developed for our exit surveys were company and position specific, which was much more productive than the “canned” questions other exit interview companies use. The insights they provided in their summaries were very useful and provided action oriented items to make an impact on the areas of concern that were noted. For the information and analysis they provided, their price points were very reasonable. It truly felt like they wanted to be a partner with us and not just an exit interview vendor. I highly recommend CRS as a business partner.

Bruce Dodge
Recruiting & Training Manager, Superior Auto

Testimonials 4

CRS has been an incredibly valuable part of helping us provide a great experience for Our Teammates for many years now. They are professional, timely, detailed in their results and insightful in their recommendations. They have helped improve Our Culture and Our Company!

Stephen Newton
Founder, Mission BBQ

Testimonials 5

Morreen was a phenomenal speaker for our Women’s Empowerment Conference! She was relevant, engaging, brought her humor, and even had handouts for the paper lovers! The ease of working with her could only be described as ‘ideal’. From our email communications to her travel arrangements, everything was seamless. We look forward to having her come to another event in the future!

Brittany Fischer
Communications & Development Director, YWCA Williamsport

Testimonials 6

I would like to extend my personal thanks to CRS, Inc. for their extraordinary leadership in guiding my organization through the Employee Engagement Survey. I appreciate the personal touch, the customize approach, and the detailed follow-up especially with the busy schedule of my executives. I especially appreciate the hardwiring concepts and principles presented to us in the executive summary, the presentation of questions to the employees, and the follow-up strategies with the respective leaders impacted by the survey. I am also extremely grateful for Christin Myers, Chief Operating Officer, who tactfully navigated us through the timelines and held us accountable. I sincerely want to congratulate CRS, Inc. on their continued success as they continue to make a difference in organizations like College Medical Center.

Joe Avelino, RN, BSN, MHSA, CPHQ
Chief Executive Officer, College Medical Center

Testimonials 7

We are thrilled with the Training Completion Interviews! They are providing valuable and timely insights in managing our human capital. We are identifying what’s working and not working in our training program, and the level of detail will also better help us manage retention by identifying areas of opportunity early in each manager’s tenure. And the way your company presented the Engagement Survey data, and you coming out here to walk us through how to understand all that is here, was priceless! It really hit home with my team!

Jeff Erts
Director of Human Resources, la Madeleine

Are you ready to unlock the potential of your workforce? Contact us today to get started on your journey towards a more engaged and fulfilled team.