Testimonials

Custom Retention Solutions, Inc. (CRS, Inc.) promises to provide our client partners with creative solutions to help them engage, develop and retain a motivated workforce prepared to deliver exceptional customer, client and guest experiences.

Testimonials 1

Our company of 40 team members used CRS for Experience interviews to help with our company culture and health. This was the first time we had tried the approach and we were 100% happy with the results and the new direction they pointed us. The team of CRS made great partners and we will be using them in the future.

Richard Kingswell
CEO, Extra Special Parents

Testimonials 2

I have worked with the team at CRS for a number of years and they have always delivered on time and beyond expectations. Their expertise has been a huge value add for us!

Adam Bocken
VP of Training and Development, Margaritaville

Testimonials 3

I have worked with CRS since the early 2000’s and they are fantastic!  Christin and her team are thorough, helpful with suggestions for feedback, responsive and provide very detailed reports.  I actually asked her one time if I was her only client! That’s how impressive her & the team’s service was – and still is.  I highly recommend working with CRS!

Laura Grunwald
Senior Director of HR, Taco Mac

Testimonials 4

The CRS team have been outstanding partners to supporting our three company concepts with exit, step down and employee engagement surveys.  They truly understand our culture and align the tools they provide to use with our terminology and make it brand specific.  The detailed information provided in quarterly and annual reports is highly anticipated by our operators to learn where we are winning and what our opportunities are to improve with training, retention and development.

Christine Harris
Director, Field People Team, Texas Roadhouse

Testimonials 5

I’ve had the privilege of working with Morreen Rukin from CRS, Inc. as my executive coach. Morreen’s expertise and guidance have been instrumental in my professional growth and success. Her deep understanding of organizational dynamics, leadership, strategic thinking, and interpersonal skills is remarkable.

Morreen’s coaching style is not only effective but also tailored to her clients’ style and needs. She asks thought-provoking questions that challenge conventional thinking and foster personal and professional development. Her insights have been pivotal in clarifying my career goals and developing actionable strategies.

I highly recommend Morreen Rukin to anyone looking to enhance their leadership skills, achieve career goals, and maximize their potential. Working with Morreen has been a transformative experience, and I am truly grateful for her impact on my career.

Danielle Kroo
Former COO, Global Good Fund

Testimonials 6

CRS has been absolutely fantastic to partner with on several projects. With incredibly swift response times and accurate data that is easy to view, CRS deserves 10 stars. They partner with our People Team to help us connect with more than 8,000 Team Members/Managers in multiple states in a variety of ways. CRS facilitates several types of interviews and surveys for our organization such as experience and exit interviews and large scale company wide surveys. Christin is such a delight and one of my favorite people to partner with outside my company. I highly recommend CRS.

Mary Lowe
Interim Head of Human Resources, Miller’s Ale House

Testimonials 7

The team at CRS are amazing partners for California Pizza Kitchen. They are collaborative, responsive, and help us drive our business results through data. We are fortunate to have them as partners!

Glenn Brown
Sr. Director of People Department, California Pizza Kitchen

Testimonials 8

CRS facilitated a Leadership 360 for me. First, the process for my team and me to participate was simple and straightforward. Second, I was impressed with the depth of the survey and the quality of the feedback tool. Last, I appreciated the time they took to review the results with me to ensure my understanding of opportunities for growth as well as areas to celebrate. If you and your team are looking for a trusted resource with a high value quotient, I highly recommend the CRS Leadership 360.

Susan Masucci
Principal & Founder, Ruckus

Are you ready to unlock the potential of your workforce? Contact us today to get started on your journey towards a more engaged and fulfilled team.