The team at CRS has been helping organizations improve employee retention and engagement for almost 30 years. We are passionate about providing creative solutions that engage, develop, and retain a motivated workforce. This comes naturally because we practice what we preach with regards to a positive work environment and culture.
Top Exit Interview Questions to Uncover the Greatest Insights
Interviewing departing employees can serve as a vital tool for organizations to understand the motivations behind employee departures. While many companies view exit interview questions as mere formalities, when they are used consistently and strategically, they can uncover profound insights to drive retention strategies and contribute to a better workplace culture. In today’s competitive landscape,…
How Leveraging Employee Feedback Can Improve the Workplace
A thriving workplace is built on communication and trust, where employees feel valued and heard. One of the most effective ways to cultivate this environment is to actively seek and incorporate input from team members. Gathering insights from workers instills a sense of belonging, and also opens the door to identify valuable enhancements in company…
Must-Ask Employee Engagement Survey Questions for 2024
“Engagement” is not merely a buzzword; it serves as a fundamental aspect of long-term business success. Higher levels of engagement among employees correlates with increased productivity, better employee retention, and improved morale across teams, not to mention an improvement in business results. To better measure and enhance this, it’s essential to ask the right employee…
A Guide to Calculating Your Employee Retention Rate Effectively
Employee retention is more than just data; it’s a reflection of your company’s health and culture, giving you strategic foresight. While many leaders measure retention rates in a straightforward manner—calculating how many employees started the year, how many were hired, and how many left—this approach fails to capture the full story. To accurately assess employee…
How to Conduct a Valuable Job Exit Interview
While employee turnover is a natural part of running a business, high resignation rates can be harmful to your bottom line. Not only can losing employees cost you 1.5 to 2.0 times an employee’s annual salary, but these losses also cause disruptions in daily operations and deplete employee morale, which can lead to poor performance. …
9 Leadership Competencies to Assess
(And that most leaders have an impact on!) What does it take to be a strong leader in the workplace—and where do you start if you want to evaluate leadership? Leadership competencies are a great place to begin. Truly successful leadership is all about connecting with your team, cultivating a shared understanding, and guiding toward…
The Importance of the Stay Interview
Most companies conduct thorough interviews when evaluating candidates during the hiring process, and it’s estimated that 72 percent of organizations conduct some kind of exit interview. But only a mere 28 percent of these companies conduct stay interviews. Those who don’t are missing out on essential insights about how to make specific improvements on items…
The Role of Leadership in Employee Engagement
People leave leaders, not companies. Our employee surveys have proven this saying to be true. Workplace culture and employee engagement go hand in hand, and the leaders within a company have the most significant impact on workplace culture. A company can have a mission statement and values meant to define the culture, for example, but…
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