Surveys

At Combined Resource Solutions, Inc., we get the real scoop to help you unlock the potential of your workforce.

What’s on your employees’ minds and hearts about their experience at work? What is going well? What gets in the way of them being successful? What causes them to think about leaving? What motivates them to stay?

Over the past 27 years, we have proven that outsourcing employee surveys builds trust and promotes open communication. Our thorough approach leaves no stone unturned, uncovering valuable insights to drive meaningful change within your organization. Our dedicated team provides a safe space for your team to express their true sentiments, ensuring you receive accurate and thorough feedback.

Through the actionable insights we provide, we’ll help you understand the pulse of the organization to ensure you make informed decisions guaranteed to create a culture that fosters engagement, productivity and growth.

How Our Surveys Are Unique

Our Surveys
    Icon Online

    Flexible

    Based on your needs, choose between online or telephone surveys – or both! Online surveys are a great option when you require quantitative data to support employee-related decisions and want to tap into insights from a large group quickly. Telephone surveys are a better choice to explore more complex issues – our skilled interview team delves deeply, going beyond surface-level data to uncover valuable insights. A combination approach gives you the best of both, providing comprehensive feedback and actionable data from a variety of perspectives.

    Types of online surveys:

    Engagement Surveys measure the level of engagement at all levels within an organization to assess where interventions may be necessary. We partner with our clients to identify the best questions and provide executive summaries and detailed depictions of how different populations perceive various aspects of the organization’s culture and work environment.

    Inclusion & Belonging Surveys assess employee perception on diversity, equity, inclusion, and belonging. The data gathered and analysis compiled will identify areas of strength and concern and provide actionable insights to help employers create a more diverse, equitable, and inclusive workplace.

    Leadership 360s provide individuals with comprehensive feedback on 9 leadership competencies. The feedback, gathered from a variety of perspectives, is used for developmental and career advancement purposes. Coaching from the CRS team helps individuals and their supervisors interpret the results and build action plans. If an entire leadership team is assessed, comprehensive results are provided to identify development opportunities for the entire team.

    Pulse Surveys provide quick insight on culture, working relationships and other key engagement drivers in individual locations or departments. Very easy to administer, these surveys provide leaders with concrete information on how they can impact the employment experience, engagement, and retention in their individual business units.

    Hourly Employee Exit Surveys identify the REAL reasons hourly employees leave an organization. Results are rolled up into meaningful summary reports that help organizations focus on implementing solutions to identified trends.

    Types of telephone surveys:

    Exit Interviews identify the REAL reasons people leave an organization. Our skilled interviewers get to the heart of each manager’s experience in in-depth telephone interviews. Results are rolled up into meaningful summary reports that help organizations focus on implementing solutions to identified trends.

    Stay Interviews (also called Retention Interviews or Career Experience Interviews) identify what’s keeping top performers in an organization – and what makes them think about leaving. We dig deep into their employment experience, joys, and frustrations, providing actionable insights to company leadership on how they can retain top talent.

    Training Effectiveness Interviews identify strengths and opportunities in training programs and help determine the return on investment for training. CRS interviews new managers shortly after completing their training to get feedback on training locations and materials, trainers, reality vs. expectations, transition to home locations, and the challenges they face.

    Employee Focus Groups gather feedback from the people at the heart of your organization. Facilitated by CRS as a non-biased third party, these roundtable discussions are eye-opening and valuable. The CRS team synthesizes the information gathered into meaningful next steps.

    Icon-Holistic

    Holistic

    Our surveys secure feedback on all stages of the employment lifecycle. By examining each phase, we provide you with a comprehensive understanding of the employee experience and identify critical touchpoints where improvements will help drive your business forward. Our holistic approach ensures your strategies are aligned with the needs and expectations of your workforce.

    Icon-Customization

    Customized

    We realize every organization has different goals. That's why our surveys are tailored to your specific needs and culture. You can implement the type of survey that makes sense to maximize employee retention and engagement in YOUR organization. We ensure you ask the right questions of the right population at the right time.

    Icon-Personalized

    Personalized

    We go above and beyond to ensure every survey participant has a personalized, positive experience. This includes being available to answer questions or concerns they may have, recording videos or conducting webinars to bolster confidence with confidentiality, and doing all we can to build trust with your team so they feel comfortable providing honest feedback.

    Icon-Consultative

    Consultative

    We can collaborate or take full ownership of a survey using our expertise – that’s up to you. We will always be diligent about asking the right questions, maximizing completion rates, and presenting results in a way that’s meaningful to your organization. Even if you conduct a survey internally, our expertise as a neutral third party is available to help at any stage of the process. Our external perspective helps you see the data in new ways as we work together to develop action plans.

    Whether you prefer the personal touch of telephone interviews or the efficiency of online surveys, or you need expertise to help you understand data you’ve collected – we’re here to help.

    Contact Us